COVID-19 Secure

We take the safety of our guests and team very seriously. We also believe in maintaining an excellent customer experience whatever is happening in the world.

Throughout the pandemic we have remained open. Despite disruption to world trade, we have had no interruption to or drop in quality of our product lines. We've managed increased demand as well as bringing out new products such as hand sanitiser and takeaway boxes. When official guidance was not provided we continuously updated our own risk assessment and modified our procedures to mitigate the evolving threat.  Our staff juggled self-isolation, home-working and childcare, and the business made a net tax contribution to the economy. We recruited more staff and are proud to have supported the brave front-line workers in charities, care homes, hospitals and the armed forces.

 

We are fortunate and privileged to work with customers and suppliers who also stepped up to the plate, adapted and worked hard behind the scenes to maintain their service.

We have a regularly updated risk assessment and our staff are trained to keep guests safe. 

Precautions

We're following COVID-19 Secure guidance. The rules are different if you are coming for a drink, a tasting or to shop.

Shop

  • Please don't come if you have COVID-19 symptoms.

  • Wear a face covering.

  • Maintain a safe distance from other people.

  • Use plenty of our gin-infused hand sanitiser.

  • You may enter the shop during the national lockdown.

Gin & Cocktail Bar

​Our bar is open for takeaways only. When the bar fully reopens, we will provide table service only. There are plenty of tables inside the Orangery and Calf Shed and outside in the yard.

  • Please don't come if you have COVID-19 symptoms.

  • Check in on arrival using our website, or the NHS app, or speak to a member of staff.

  • Wear a face covering unless sitting at a table to eat or drink.

  • Take a seat at an empty table, or wait for a member of staff to seat you. If there are no tables, you may be able to bring your own picnic blanket if there is enough space.

  • Maintain a safe distance from other people.

  • Use plenty of our gin-infused hand sanitiser.

  • Groups of more than six are not allowed unless from the same household or bubble.

  • Mingling with members of other groups is not allowed.

Tastings

  • Please don't come if you have COVID-19 symptoms.

  • Wear a face covering. unless sitting at a table.

  • Tell a member of staff that you are here for a tasting. You're welcome to have a drink or two if you are early.

  • Maintain a safe distance from other people.

  • Use plenty of our gin-infused hand sanitiser.

Drive-through

We offer a drive-through service for people who wish to maintain a higher level of physical distancing. You can place an order on the website for collection, or order by phone. When you arrive to collect it you can stay in your car and attract the attention of our staff by sounding your horn or phoning us. We will bring your order out and place it in your boot or on a table.

Hand Sanitiser

Following requests from care workers, hospitals and our customers, we petitioned HMRC for permission to use our alcohol to make the hand rub formulation recommended by the World Health Organisation. HMRC have now granted all licenced distilleries this permission. Our handrub is based on the WHO-recommended formulation. It contains 80% ethanol, an emollient to protect skin against dryness and dermatitis and of course a hint of our botanicals to give clean hands a delicate fragrance. The price just covers our costs. Our hand rub is available in 150ml bottles and 500ml refills. It can be ordered online or from our distillery shop. Contact us for more information and for healthcare and business orders.

Front-line Workers

We offer a 10% discount to nhs and front-line workers. We also offer our alcohol sanitiser at a price that just covers our costs.

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© Copyright Gin Kitchen Limited 2020 All rights reserved. (CC) Any images may be reproduced under a Creative Commons Attribution 4.0 International License. They must be clearly attributed to "Gin Kitchen".
Gin Kitchen Limited is registered in England and Wales with company number 10148532.